The UPS Store in 174 West Lincoln Avenue

Customer Reviews about The UPS Store:

• ★ ★ ☆ ☆ ☆
  When I walked in, the employees were having a hard customer service issue. We were patient, but when it was our turn, it took forever. Brought in two packages pre-packed and it felt unbelievably awkward and slow. "Does that make you happy?" Every couple minutes was very odd to hear. Then I understood why the customer before me took everything they had packed, pulled it all apart and left. I left much older than I had walked in.
  By Stu MonChu, July 19, 2017
• ★ ★ ★ ☆ ☆
  Arrived there at about 2PM on a Friday and was immediately greeted with enthusiasm. I asked for a dolly because I had 6 boxes for a total of like 250lbs. They offered me a smaller dolly and asked if I needed the larger one. WHen I said I can just make two trips, no problem, he brought the smaller one back and brought out the larger one. It was Quick and painless. Decent vibe and clean and organized. The ONLY reason I gave it a 3 star rating is that I had a small box that I considered fragile. Nothing irreplacible or anything, and I did pack it well with a lot of cushioning, but the worker stacked heavier boxes on top of it and didn't immediately remove them when I asked them to. It took a few times of mentioning it until boxes were eventually stacked on the large dolly again. Perhaps this review warrants 4 stars instead of 3, but I consider the care of our packages to be very important and thus 3 star rating. If the worker had not done this, then this would be (without a doubt) a 5 star rating. If he had fixed it the first time, then it would be 4 star...but as it took several times of asking, I feel it is appropriate to make it a 3 star rating.
  By Jason Haynes, June 06, 2017

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